How to Get Repeat Business from Customers

We all know that we should stay in touch with current and past clients. We know that the cost to generate a new lead is much higher than having an existing customer do business with us again. Yet despite this, many business owners find themselves wondering where their customers have gone. In a study by the International Customer Research Institute, [...]

When to Outsource Work

You did it. You started your own business and you are killing it! If you’re like most entrepreneurs, you may gradually start to find that there aren’t enough hours in the day. You’re wearing too many hats, putting in way too many hours, and missing time with family or friends. It may be time to [...]